Before you book an appointment

Have you considered self care and over the counter medicines?

https://www.nhs.uk/conditions/medicines-information/


eConsult

You can consult with a Doctor by completing an eConsult form and can expect a response by 6:30pm the following working day. Please leave a valid mobile number in order for us to reach you.   https://shephallhealthcentre.webgp.com/

How to request contact with Our Clinicians (Doctors, Nurses, Pharmacists)

We offer a mix of telephone and in person appointments. Clinicians will triage and signpost to the most appropriate person. 

Face masks are required for all in-person appointments to keep ur most vulnerable patients and staff safe.

To arrange for an appointment by phone please call us on 01438 312097, (option 2) at 8.30am Mon-Fri for the morning clinics, or 12noon Mon-Wed and Friday for the afternoon clinics.

You can also complete an eConsult (please see home page) to communicate with us, including requesting an appointment, requesting medication, and general enquiries. 

PLEASE:

  • Make separate appointments for each patient consultation.
  • Use emergency appointments appropriately.
  • Let us know if you can't keep an appointment.

Urgent Appointments

We do our best to offer 'urgent appointments' to patients who feel that their condition is too serious to wait until the following day.

We would respectfully ask that whenever possible, requests for 'urgent appointments' are made as early as possible in the day preferably before 10am. This will result in smoother running of surgeries and less delay to our patients.

Our appointment line is very busy between 8.30am and 10.00am; and between 12noon and 2pm.  If you are calling for other matters please ring after 10.00am.


 
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